Refund Policy

Due to the nature of digital goods, once a product has been downloaded or opened, it is deemed used and non-refundable.  

We therefore advise customers to review each product thoroughly before making any purchase.  We are happy to answer any question about a product to help you better decide if it is a good fit for your project(s), so please feel free to get in touch.

If you encounter any technical issues or difficulties using a product upon downloading, please contact us using this form or drop us an email at hello@harmonaisvisual.com. We will get back to you as soon as possible to assist you in fixing the problem.  

However, if the technical issue you encounter cannot be resolved, your purchase will be fully refunded.